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BIN CAPTAIN
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🔄 A new version of Bin Captain is ready.
0Needs Attention
0Rented
0Available
0%Occupancy
0Waiting reviewswaiting0 reviewed·0% response
0
$0Outstanding
$0Today's Payments
Auto-save isn't available in this view, so your data will disappear when you close this page. Use Save Backup before you leave, and Load Backup next time to pick up where you left off.
Containers
Edit History Entry
Container
On timeGetting longOverdue
Customers
⋯ Tools
Customer
Phone
Email
Address
Terms
Card
Balance
🏭
No dump sites yet
Add the transfer stations and dumps your drivers use. Then every tip — ticket number, weight and cost — shows here, site by site.
Tickets
Date
Ticket
Container
Customer
Driver
Material
Weight
Total
Waiting for a dump ticket
Pick-ups, tips and dump/returns with no scale ticket yet. Click one to enter it — oldest are in red.
The exact mobile view a driver sees when they sign in. The buttons are live and update real data, so use it to check on a driver or fix something for them.
Driver Directory
🔧 Truck alerts
Something wrong with a truck? Add it here. It also shows on Dispatch → Details → ⚠️ Alerts until you clear it.
Merge duplicate driver names
Different spellings of the same person (for example "steve" and "Stephen Cox") show up as separate entries everywhere. Pick which name to keep: every job assigned to the other name is switched over, its phone and truck info is kept if the name you keep has none, and the extra name is removed.
Job Photos
Every photo from the jobs — drivers' drop and pick-up proof, checklists, dump tickets and photos dispatch sent. Office only; drivers never see this. Click a photo to enlarge it or open its job.
Daily Hours (Time Clock)
Drivers clock in and out from their own view. Change a time right in the table to fix a mistake, or add a row for a missed clock-in or manual hours.
Date
Driver
Clock in
Clock out
Hours
BIN CAPTAIN · Job Referral Network
More Jobs. More Revenue. More Opportunities.
Get more bin rental jobs in your area — pay only for qualified referrals.
Bin Captain connects customers looking for a bin with participating rental companies serving their area. Fill gaps in your dispatch schedule, grow into new service areas and add revenue — with new jobs coming straight to your dashboard.
No monthly fee · you choose every job
📝 My notes for Job ReferralsOnly you see this · saves as you type
How it works
1Activate Job Referrals
Turn it on and pick the cities, postal codes or service areas where you want more jobs.
2Set your preferences
Choose the jobs you want:
ResidentialCommercialConstruction & renoConcrete & dirtSame-day & scheduledSpecific bin sizes
3Get local jobs
When a customer request matches your area, eligible companies receive the opportunity.
4Accept the job
See the location, bin size, material, delivery date and customer needs. Accept when it fits your schedule.
5Pay only when it books
No monthly referral subscription. A fee applies only when a qualified referral becomes a confirmed booking.
Referral pricing
Confirmed job value
Referral fee
Under $500
$25
$500–$749
$35
$750–$999
$45
$1,000–$1,499
$60
$1,500+
$75
Proposed introductory pricing. You see the exact fee before you accept.
Built for bin rental companies
🎯 You stay in control
Choose where you work, which jobs you take and when you get referrals.
💲 Clear fees
See the fee before you accept. No hidden commissions.
🚚 All in Bin Captain
An accepted referral becomes a regular job — dispatch, customer, invoice and payment.
📊 Honest volume
No guaranteed number of jobs — it depends on demand, location and availability.
🛡️ Referral protection
Each confirmed booking is charged only once.
Duplicate referrals are never charged twice.
Cancelled jobs may qualify for a fee credit.
You're never charged for jobs you decline.
Customer info goes only to authorized participants.
Pause referrals whenever you like.
Ready for more jobs?
Turn on Job Referrals and we'll set up your service areas with you.
No monthly fee · you choose every job
✨
Need custom options? Let us know. We can build them for you.
Every bin company runs differently. Tell us the feature, workflow or connection you need and we'll look at building it for you.
Ask for something
What kind of thing?
How much does it matter?
We read every request. Nothing is built or charged until you approve a quote.
Your requests · examples — what a company sees
Google review widgets for any websitePrivate — only you see this
📝 My notesOnly you see this · saves as you type
BCBIN CAPTAIN
Pricing
Pick your spot on deck.
Dispatch, bins, drivers and billing for bin rental companies — in one app built by a bin company. Simple monthly plans, no setup fees.
Deckhand
Everything to run the day: jobs, bins and drivers.
$149/ month
Dispatch board — every job, driver and date
Bookings & month calendar
Bins: in yard, out, full and overdue
Driver app with drop photos and dump tickets
Customers, dump sites & tipping
Works on phone, tablet and computer
Most popular
1st Mate
Run the day and get paid: billing and card payments built in.
$199/ month
Everything in Deckhand, plus:
Invoices, payments, statements & To Be Billed
Take card payments on the spot
Weight, fuel surcharge & transfer fees added for you
Texts to customers & Google review requests
Dashboard and live bin map
Captain
The whole aircraft: online booking, QuickBooks and more jobs.
$249/ month
Everything in 1st Mate, plus:
Online booking page for your website
QuickBooks sync
Document Builder — your own forms and letters
Job Referral Network — local jobs sent to you
First in line for custom features
Prices in Canadian dollars, plus tax. Change or cancel your plan any time.
Compare the plans
Every plan includes free updates and help from people who run bins.
Feature
Deckhand
1st Mate
Captain
Dispatch, bookings & calendar
✓
✓
✓
Bins, yard board & overdue alerts
✓
✓
✓
Driver app, photos & dump tickets
✓
✓
✓
Customers, dump sites & tipping
✓
✓
✓
Invoices, payments & statements
—
✓
✓
Card payments
—
✓
✓
Customer texts & review requests
—
✓
✓
Dashboard & live bin map
—
✓
✓
Online booking page
—
—
✓
QuickBooks sync
—
—
✓
Document Builder
—
—
✓
Job Referral Network
—
—
✓
Can I switch plans later?
Yes. Move up or down any month — your jobs, bins and customers stay right where they are.
Do my drivers pay extra?
[Add your answer — e.g. how many office and driver logins each plan includes.]
Can you bring over my old data?
Customers and bins import from a spreadsheet, and old job history can be brought in too.
Ready to set sail?
See Bin Captain run a real bin company's day in a short demo.
🌐 Online booking
Your "Request a Bin" page, and which companies get online booking. Only you control this.
Orange Bins booking page
Shows a hidden $1.00 test bin when the link ends in ?staff=1. 🧪 Open test link ↗
Requests coming in
0online requests waiting
New bookings from your page land in Bookings → 📥 Online requests.
Other companies
Turn on to give a company the online booking page in their Settings. Off unless you turn it on.
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🗂 All tabs — every company
Tick a box to give a company that tab. Tap a tab's name to switch it for every company. Only you see this.
Loading companies…
📣 Alerts from your companies
When a company does something you should know about, it shows here (and as a red number on 🛡️ Super Admin). Only you see these.
⚠️ Truck alerts
📝 My notes for this featureOnly you see this · saves as you type
Request
Company
Matters
Status
Quote
Reviews
⚙️ Job flows what each job asks the driver to do · unlock to change · orange = changed
Everything added, newest first. Click one to see all of it.
📝 Activity & Audit Log every job change, money edit, delete, settings or access change — who and when ⓘ
Date
Bin #
Customer
Driver
Action
User
Bookings submitted through your Book Online page, waiting for you to confirm. Approving one creates a real job in Dispatch.
🏢Companies
Approve a signup, or open a company to view or fix something for them.
💾Backups
Every company is backed up automatically every night.
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Last 7 days & backup file ▾
Started
Status
Duration
Location
Restore Test
Loading…
💻 File on this computer
🔑Sign-in activity
Who signed in and when, across every company. Only you can see this.
When
Duration
Who
Company
Role
Type
Device
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Platform Branding
The default top-left logo for any company that hasn't uploaded its own (Settings → Company → Logo).
To Be Billed
ID
Date Completed
Type
Requirements
Name
Job. Address
Transactions
Recent:
Chart Of Accounts
Tax Center
Each tax is charged separately on invoices (on taxable lines) and reported separately in 📊 Reports. Set a rate to 0 to stop charging it.
Tax
Name on invoices
Rate (%)
Registration #
Status
Federal
Provincial
Items
Name
Type
Price
GST
PST
Click GST or PST to switch it on or off · double-click a row to edit · items named like your Pricing Sheet (e.g. "12 Bin") fill in the job price
Auto-Billed Fees
Added as their own lines on every invoice or receipt made from To Be Billed. Set to 0 to skip, or + Add new fee for your own.
Statements
Name
Balance
Old system transactions
Date
#
Type
Customer
Job site
WO #
Method / Ref
Total
Open
Tip ticket history
Date
#
Customer
Address
Facility
Driver
Material
Qty
Total
Receipts & Payments
All money received — card charges, cash, eTransfer, receipts and online bookings — less refunds.
to
Date
#
Type
Customer
Job #
Method
Reference
Amount
Customer
Current 0–30 days
31–60
61–90
Over 90
Credits
Balance
Customer
Credit on file
Status
Oldest
Required Inputs:
Report Description:
Account
Account No.
Amount
🔗 QuickBooks Sync
Not connected.
Today
🔒 Only admins see this
Edit modeAdmins only
Every field of every job is editable here, including finished jobs. Changes save as you leave a field and are recorded in the Activity Log with the old and new value. This edits the record only: it does not move bins, send texts or change accounting.
ID
Type
Date / Time
Size
Name
Job Address
Material
Facility
Driver
Actions
Actions
Bin Captain · version Oct 25, 4:30 PM
Pick a container
Route Sheet
Print or map a driver's stops for a given day.
All Active Bins
Every bin currently out, color-coded by days on site.
0–5 days (5 yd: 0–1)Day 6 (5 yd: day 2)7+ days (5 yd: 3+)
Settings
Your business details. They show on invoices, receipts, dockets and customer emails. Press Save when you're done.
🏢Business
PNG with a see-through background looks best. Saves right away.
—
💳Payments & alerts
Every payment (card, cash, cheque, e-transfer, online). Blank = off.
Fills in {total}{count}{amount}{customer}{method}.
Warn me whenor fewer bins are available
🔊 Sounds
What plays, and when
Sound library ▶ to listen
Only the owner hears these — once per new payment. Admins, dispatchers and drivers never do. Changes save right away.
📞Contact & invoices
Printed on every invoice.
📍Address & yard
Where the trucks start (for distances on Dispatch).
New bins start with this facility.
🔗Customer links
In Google Business Profile, tap Ask for reviews and copy the link.
Your "Request a Bin" page on your website.
Add ?staff=1 to the link for a hidden $1.00 test bin.
Your private “Tell the owner” page.
Shows as “Grant · Orange Bins” in the inbox.
Fills in {customer}{company}{link}{owner}{phone}. The email has its own design.
Link to terms-accept.html once it's uploaded to your website. Used to build each customer's personal acceptance link.
Link to invoice.html once it's uploaded to your website. Used to build a branded "view your invoice" link for each invoice.
Link to receipt.html once it's uploaded to your website. Used to build a branded "payment received" link for each receipt.
📷Photo storage
Photos are kept in your Firebase storage; each job keeps a link.
Prices are before tax. Every change saves on its own. ✓ Saved
💲Bin prices
A job uses its city's column. Default covers every other city and any blank box.
⏱Extra days
Counts the days from drop to pick up. Adds an "Extra Days" line to the invoice.
$
⚖️Weight included & overage
Uses the tonnes on the dump ticket (entered in Tons).
Size
Included
Extra weight
🧱Special prices by material
Optional: one size + material at its own price (e.g. 12 yd Concrete), in every city.
$
🌐Materials online
Tap a material to allow it for that size on the Book Online page. A size with nothing selected allows every material.
Set bin prices by how far the job site is from the yard. A booking's "Suggest Price by Distance" button on the Delivery job fills the price from whichever band its calculated distance falls into.
Size
0–20 km
20–40 km
40+ km
🚚Trucks & drivers
Driver phone numbers, logins and trucks are set in the Drivers tab.
📋Work order lists
The choices in the dropdowns on a work order.
Where empty bins wait between rentals.
🏷️Job types & colors
Type over a name to rename it. Click the color square to change its color. DROP and PICKUP can be renamed but not removed.
🎨Job row colors
Job row colorsHow each job type's color shows in Dispatch, Bookings, Bin Board and the driver's job list. Changes preview live.
%
px
Tip: click any row to change that job type's color. Press Save to keep changes.
📱Driver phone options
💵 Tipping fees
⏱ Time clock
Allowed distance from the yardkm
📱 What drivers see
🔐Driver sign-in
🔐 Sign-in
💬Text drivers new jobs
Turn on once the texting function is deployed. Off = texts open in Messages on your phone instead, and no automatic texts go out.
🔄 The messages take turns — each new job gets the next one.
You can use {jobType}{customer}{address}{date}{time}{bin} and they fill in for each job ({time} is the job's time, e.g. 9:00 AM, or "any time").
🏁Closing jobs
Ask for a scale ticket numberYes asks drivers for the scale ticket number on the tipping screen. No marks it optional.
✅Driver checklist
Truck checks a driver ticks off. Start an item with "Pre-Trip:" or "Post-Trip:" to group it.
Choose which columns the Dispatch table shows and put them in the order you like. You can also drag a column header on Dispatch to reorder it.
The Optimize route and Suggest driver buttons on the Dispatch Board (distance-based, no AI). Turn off to hide them.
Give one job its own color on Dispatch, the Board and the driver list. Pick the job, then choose a color.
Admins only. Opens Dispatch with every field of every job editable in place, including finished jobs and each job's own color. Every change saves as you go and is recorded in the Activity Log.
Change the order items appear in the "⋯ More ▾" dropdown. Use the arrows to move an item up or down.
You can also drag any tab onto "⋯ More" to tuck it away, and drag it back out onto the tab bar to put it back.
Sends an automatic text to the customer at each stage of a job — no dispatcher typing routine updates by hand. This needs a one-time backend setup (a Cloud Function wired to an SMS provider like Twilio); until that's deployed, turning this on will log each attempt to Recent Activity but won't actually send a text yet.
Placeholders you can use in any message below: {customer}{company}{address}{date}{driver}{bin}
Who can sign in to Bin Captain and what they can do.
👥Team logins
Add the email each person signs in with. Drivers only see their own jobs. Only the Owner can add or remove Admins.
Only the Owner can add, change, or remove Admins. As an Admin, you can manage Dispatcher and Driver access.
For a Driver login, use the exact name already in Settings → Drivers — that name is what has to match the Driver field on their jobs.
This company doesn't have an Owner yet — a tier above Admin that alone controls billing settings and who else can be an Admin. If that should be you, claim it below.
Transfer ownership
Hand the Owner role to another Admin. You'll drop to Admin yourself right away — this can't be undone from here, so make sure it's who you mean.
🔑Your password
Changes the password for the account you're signed in with.
🛡️2-Step verification
Hidden while you're viewing another company as Super Admin — this setting belongs to whoever is signed in, so it would show your phone number, not theirs. Each of their Admins/Owners sets up their own when they sign in.
A text-message code on top of your password, for your own login. Each Admin and the Owner sets up their own.
Any format works — dashes, spaces, or none. Assumed to be a Canada/US number unless you type a country code.
Turn this on once everyone's set theirs up above — anyone who hasn't will be walked through it the next time they sign in, before they can do anything else.
Request a Review
Preview — exactly what they get
Request Payment
Charge Card
Card numbers go straight to BluePay through our server and are never stored in Bin Captain. A saved card is kept by BluePay; Bin Captain only keeps its brand, last 4 digits and expiry.
New Transaction
Applied Amount: $0.00
New Credit: $0.00
New Invoice
Service Date
Item
Description
GST
PST
Qty
Rate
Amount
Sub Total:
$0.00
GST
$0.00
PST
$0.00
Total Taxes:
$0.00
Invoice Total:
$0.00
Balance Due:
$0.00
Payments Balance Due: $0.00
Only ticked payments go on, when you Save.
Paid another way? Cash, e-Transfer, cheque…
Pick how it was paid, then click Save & Record Payment — this records the payment and marks the invoice paid.
New Payment
$
Open invoices
Description
PO #
Due
Total
Balance
Applied
Applied Amount:
$0.00
New Credits:
$0.00
Credit is for:
Final Customer Balance:
$0.00
Add Account
Add Item
Statement
Click a line to open it. CR = credit on account.
Date
Type
Amount
Balance
Memo
Tip Container
Pick-ups, tips and dump/returns that still need tipping data. Choose one to enter its scale ticket.
WO#
Date
Container
Customer
Job Site Address
Job Site City
Material
Reconcile Facility
Match your tipping records against the facility's invoice. Tick R on each line you have confirmed.
Facility:Start:End:
R
ID
Date
Container
Name
Driver
Material
Ticket No
Qty
Unit
Cost
Fees
Taxes
Total
Document Builder
Your customer documents. Terms and Conditions is what a customer gets and signs when you email them the terms. Pick a document on the left to see it, then press ✏️ Edit (or double-click it) to change the wording.
Documents
Preview · shown with sample customer details
Edit Document
Section Templates:
Document Sections:
Merge tags: {customer} {company} {address} {date} {bin} {driver} {jobType} {phone} {email} {companyPhone} {companyEmail} {reviewLink}. Start a line with "- " for a bullet and wrap words in **double asterisks** for bold.
Job color
Company
Brightness
Neon
Header Selection
Choose which columns the Dispatch table shows and their order. Click fields to select them (you can pick several), then use the arrows.
Available Fields:
Selected Fields:
👥 User Management
Message
Recipients
Terms & Conditions Link
Container Exchange
Available
On Site
Job Messages
Tipping Data
Type the numbers from the ticket below. The photo is kept with the job and shown on its Scale Ticket Report.
↪ Wrong job? Move this ticket to another job
Job Checklist & Photos
Up to 2 photos, kept small so they don't slow down syncing. Stored with this booking.
Proof of Delivery
Just one photo of the bin — that's all that's needed.
📋 Mark past Google reviews
They're tagged Before Bin Captain and kept out of the response %, so the % shows how Bin Captain's own requests are doing.
On your computer, open Google Maps → search Orange Bins → Reviews → scroll to the bottom so they all load. Then click in the reviews, press Cmd+A, Cmd+C, and paste here.
Check the photo
Invoice
Add Container
Yard
More — drop location, material, disposal facility
Status follows the jobs on Dispatch by itself — only change it here to correct something.
Add Work Order
Select a Customer
↑↓ move · Enter pick · Esc close
Select a Job Site
Previous addresses for this customer.
Photo
Upload Photo
Add a photo to the gallery along with who it's for and who took it.
Customer Profile
Job Sites
Bin History
Date
Activity
Bin #
Job Site
Driver
Transactions
Date
#
Type
Job
Status
Total
Open
Old System Transactions
Date
#
Type
Job site
WO #
Total
Open
PO Numbers
Work Orders
Job #
Type
Delivery
Address
Status
Price
Save a Card
BluePay checks the card with a $0.00 authorization — nothing is charged — and keeps the card. Bin Captain only keeps the brand, last 4 digits and expiry. Only save a card the customer has agreed to be charged on (your Terms & Conditions cover this).
Add Customer
Save a customer for faster repeat bookings.
Job Site for this work order
Shows in red on every work order, Dispatch, Bookings and Customers row for this customer. Leave empty for none.
Saved Card Billing Info
Billing details for your records. To keep a real card on file for future charges, use 💳 Save a card further down.
💳
No card saved
Save a card to charge it later without asking for the number again.
Reference only — last 4 digits, never the full card number. The actual card lives with your payment processor (BluePay).